Same-day in Richmond. Flat-rate pricing — agreed before we start. No service-call fee, no after-hours surcharge, no weekend or holiday markup.
No service-call fee. No after-hours surcharge. No weekend or statutory holiday markup. No upselling on the truck — what you see here is what you pay.
Flat rate · One spring replaced · Oil tempered, not galvanized
Best when only one spring is broken and the other is recent. If both are the same age, ask us — the second is usually months away from going.
Call (778) 800-0769Flat rate · Both springs replaced · Oil tempered, not galvanized
If one spring snapped, the other is the same age. Doing both now is cheaper than a second service call in 4–6 months.
Call (778) 800-0769Flat rate · Commercial-grade oil-tempered springs
For families who use the door 5–10+ times a day. Springs last 2–3× longer; quiet rollers stop the morning racket.
Call (778) 800-0769Every price above is the price you pay. We do not upsell on the truck. If we genuinely find something else (rare cable damage, broken roller), we tell you and you decide — never start work without your OK.
From the garage. Then the door wouldn't open. That bang was almost certainly a torsion spring snapping.
Look at the spring above the door. A 1–2 inch gap in the coil means it's broken. Don't try to lift the door.
The motor whines, the door inches up, then stops. The spring is doing 100% of the work the opener can't.
Fair question — and we hear it. Here's the honest answer:
It didn't take 5 minutes. It took 17 years to learn how to do it in 2 seconds. A torsion spring under 250 lb of tension is one wrong turn away from a hospital visit. The speed is the value — and the reason your door isn't a news story.
What you're actually paying for, beyond the part itself:
· Parts at trade pricing. Steel, springs, openers — tariffs and supply costs have gone up across the board. We don't mark up parts to fairy-tale levels, but we don't get them for free either.
· A real business, not a side hustle. WCB coverage, $5M liability insurance, GST, employer payroll taxes, technician wages that keep good people around, fuel, the wrapped van, the cost of actually answering the phone when you call.
· A two-year labour warranty. If anything we touched fails, we come back. For free. That promise has a cost baked into every job.
· Same-day response in Richmond. A truck stocked with every common spring size so we fix it on the first visit — not "we'll order the part and come back Tuesday."
We'll always tell you the price before we start. No surprises. Just an honest number for honest work.
No — please don't. A standard residential garage door weighs 130–250 lbs. The spring carries that weight; without it, lifting can hurt your back or drop the door on something. We'll be there same day.
If you have two springs and one snapped, the other is the same age and within months of going. We always recommend replacing as a pair on double-spring setups — it's cheaper than a second service call.
Most spring repairs are 45–75 minutes from arrival to fully tested.
Yes. Torsion springs in every common Richmond size, extension springs, and Torquemaster conversion kits — all on the truck.
Whether it's an emergency this morning or a project for next month.